Privacy Policy

Who we are

Coco Media Company (“CMC”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, social media platforms, client interactions, and related services.

Information We Collect

We collect information through:

  • Client Interactions: Including names, email addresses, contact details, business information, and payment information.

  • Website & Analytics: Usage data, IP addresses, browser type, and other technical data via cookies and tracking tools.

  • Social Media Management & Marketing: Social account credentials, performance metrics, audience demographics, engagement analytics, and advertising data.

  • Video Editing & Production Services: Raw footage, media files, project-specific data, and content strategy details.

  • Advertising & AI-Generated Content: Data from advertising platforms such as Meta Ads (Facebook, Instagram) and Google Ads; insights derived from AI-generated video content and related analytics.

How We Use Your Information

We use your information to:

  • Provide and improve services including social media management, digital marketing, video editing, branding, content creation, and AI-generated content.

  • Communicate and manage client relationships.

  • Process payments and manage billing.

  • Deliver tailored content strategies, enhance visibility, optimize marketing campaigns, and measure effectiveness.

  • Comply with legal obligations and enforce our agreements.

Data Sharing and Disclosure

We may share your information with:

  • Service providers assisting us in delivering our services (e.g., software tools such as Adobe Premiere Pro, After Effects, CapCut, Canva, Google, Meta, and various analytics providers).

  • Legal authorities if required by law or to protect rights, property, or safety.

We do not sell your personal information.

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

International Clients

CMC operates globally and serves clients based in India, Germany, UAE, Netherlands, the UK, USA, and other regions. Your data may be transferred internationally and protected by appropriate safeguards in accordance with data protection laws.

Your Privacy Rights

You may have the right to access, correct, or delete your personal data, withdraw consent, and object to or restrict processing under applicable laws. To exercise these rights, contact us via the details provided below.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from minors.

Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date – 16th June 2025